How we work

A clear plan, an honest quote, and systems that keep working.

Every engagement follows the same three stages. You always know what is happening, what comes next, and what it costs.

01

Free audit

1–2 calls

We learn how the business actually runs, find where time and money are being lost, and put numbers on it. You get a written plan: what we would build, in what order, and what it saves.

  • Walk-through of your current workflows
  • Time and cost of each bottleneck
  • Prioritised plan with a clear quote
02

Build

Typically 1–4 weeks

We build in short stages with clear milestones, so your team starts using the first improvements early instead of waiting for one big launch.

  • Staged delivery with regular demos
  • Built around the tools you already use
  • Tested with the people who will use it
03

Launch & support

Ongoing

We train your team, hand over clear documentation, then monitor and maintain everything we build, adding new automations as the business grows.

  • Team training and handover
  • Monitoring and fixes included
  • Regular reviews for the next win

Principles

What you can expect from us.

Measure first

We put a number on every bottleneck before we build anything, so you know what each automation is worth.

Built with your team

We work with the people who will use each system, so it fits the way they already work and actually gets used.

Safe by default

UK GDPR, least-privilege access, credentials in secure vaults, and a human approval step wherever a mistake would be costly.

Yours to keep

Accounts in your name, data in your systems, documentation for everything. No lock-in.

FAQ

The practical questions.

What does it cost?

The audit is free. After it you get a clear, itemised quote shaped around your scope and budget, and nothing starts until you have agreed it. Ongoing support is a simple monthly fee, agreed up front. Most projects start small with the highest-impact automation, then grow once it has proved its value.

How long does it take?

Most first builds go live within one to four weeks of the audit. We deliver in stages, so the first improvements are usually in use well before the full project is finished.

Do we need to change our software?

Usually not. We work with the tools you already use, such as Google Workspace, Microsoft 365, your CRM, booking system, accounting software and spreadsheets, and connect them. If a tool is genuinely holding you back, we will tell you and explain why.

Do we need a technical team?

No. We handle the design, build, hosting and maintenance. Your team just needs to tell us how the work gets done today and try out what we build.

What about data security and GDPR?

We follow UK GDPR, use access with the least privilege needed, keep credentials in secure vaults, and prefer providers that keep data in the UK or EU. We will sign a data processing agreement with you before we touch any personal data.

Who owns what you build?

You do. The systems, accounts and data are yours, and everything is documented. There is no lock-in: if you ever want to take it in-house or move to someone else, you can.

Free audit

See what you could automate

Tell us where your team loses the most time. We'll show you what automating it would involve and what it would save. One call, a written plan, no commitment.